FAQs

Is the price inclusive of taxes?

All the product prices quoted on our website are exclusive of applicable taxes (GST). Total price inclusive of taxes will be displayed in the Cart / Checkout. Final Invoices shipped along with the product will clearly state the bifurcation of the base price and the applicable tax.

Discounts if any will be stated clearly during the Offer or Sale.

How is the bag priced?

Alika Crafts is based on fair-trade principles and we pay artisans the price they set; which is usually based on a combination of factors like embroidery, fabric used, size of product, hours of stitching and carving etc.

At Alika Crafts, we are trying to bridge the gap between market and the local artisans at the village level who are with us for creation and production of the articles. We are trying to offer the artist a platform where their handmade products are easily available and marketed at a fair price, making it sustainable for us and these artisans. We simply apply a markup in line with market benchmarking on account of product marketing, packaging and shipping depending on a number of factors including design type, leather used , size etc.

Is my transaction data safe with Alika Crafts?

Alika Crafts does not store any payment-related data. All the transactions are routed through Cashfree Payments- a trusted and secure payments partner.

Will there be any difference between the photograph I see on website and original bag I purchase?

Each product photograph on our website is as close to the original as a photo can get. Generally, the bags looks much better in reality (physical form). Having said that, there may be slight variations in color of a bag as it depends a lot on the overall light exposure while clicking the picture.

Does someone need to be present in-person to receive the order?

Yes, typically deliveries take place in business hours and we recommend someone be present at your given address to collect the order as we use a secure courier who may require a signature as proof of receipt.

Can an order be placed over phone?

No. all orders must be placed online. If you have any question about an order, please leave a note on Contact Us or email to care@alikacrafts.com.

Can I buy the bag as a gift for someone?

Gifting a handcrafted bag is a beautiful gesture and we would love to assist you in that. While you place your order just make a note if this is a gift and if you would like to attach a personal note and a gift wrap. We would happily oblige.